Refund Policy
Refund & Cancellation Policy
At www.manchahishaadi.com, we aim to provide a reliable digital matrimonial profile listing platform to help users connect with potential life partners. Before purchasing any of our membership plans, we strongly advise you to review this policy carefully. All financial transactions are final. ManchahiShaadi.com maintains a strict no-refund policy. No refunds, partial or full, will be issued to any member for any reason, except in the direct case of a verified administrative or technical error on our part. By registering an account, you formally accept these terms.
- Use our free services to
explore the platform before purchasing a membership : Review available profiles and ensure that our platform matches your
preferences and expectations. Once a paid plan is activated, refunds will not be possible.
- Prohibited Plan Switching: Members who pay standard rates cannot claim refunds to claim promotional discounts. Cancelling an active membership to secure a cheaper deal is strictly prohibited. We record IP addresses and reserve the right to terminate accounts for this behavior.
- Each membership plan
specifies a maximum limit on how many profiles you can view or contact.- This limit
is a cap, not a guarantee the availability of profiles depends on active
listings at any given time.- www.manchahishaadi.com does not bear responsibility
to make a fixed number of profiles available.
- No Unused Subscriptions Refunds: Change of mind or low platform usage does not qualify you for financial reimbursement. Unused portions of a subscription remain entirely non-refundable.
- Billing Adjustments: You must cancel your membership prior to your scheduled renewal date to avoid future automated billing. ManchahiShaadi.com does not refund renewal charges incurred due to user oversight.
- Processing Deadlines: Approved administrative refunds are processed and finalized within 14 business days from the initial request date.
Payments & Fraud Protection: Payments must be made only through our official website: www.manchahishaadi.com
- We have no agents, representatives, or staff authorized to collect payments via cash, QR codes, UPI, or any offline methods. Any such payments made outside the platform are at your own risk and will not be refunded.
- Platform Interaction Disclaimer: Low response rates or lack of correspondence from other members do not constitute grounds for a refund. Matching outcomes depend on personal compatibility, profile quality, and member preferences.
Account Integrity & Security Standards
All free and premium accounts must strictly adhere to our platform guidelines. Violations will trigger an immediate, permanent account ban without refund eligibility, alongside a permanent block of your IP address.
- Eligibility: Users must be 18 years or older. Accounts must be registered strictly for matrimonial match-finding, either by the individual or by a parent acting with explicit consent.
- Ownership: Accounts are strictly non-transferable. You are prohibited from assigning or transferring your profile to another entity, and you must not maintain multiple accounts.
- Profile Verification: Profiles undergo a mandatory 24-hour review window. Profiles containing fraudulent assets—including stock images, celebrity photos, or falsified personal metrics (age, location, origin, or religion)—will face immediate rejection.
- Communication Integrity: To maintain platform safety, users must utilize on-site messaging channels. Attempting to share personal contact info or demanding off-site communication prior to establishing mutual compatibility will trigger a permanent ban.
Prohibited Conduct & Legal Enforcement
We enforce a zero-tolerance policy against financial fraud, behavioral abuse, and malicious activity. Violators face immediate account termination and legal escalation to law enforcement agencies or corporate legal teams.
- Financial Prohibitions: Soliciting or transferring money, assets, or loans to other members is strictly forbidden. Any participation in third-party asset transfers will result in your registration profile being forwarded to regulatory bodies, lawyers, and police investigators.
- Content Regulations: Sharing, uploading, or communicating vulgar, sexually explicit, or illegal media is entirely banned. Promoting criminal intent or harmful ideologies will result in legal prosecution.
- Harassment Policies: We strictly prohibit racism, bigotry, verbal aggression, or invasion of privacy. Engaging in behavior that promotes immoral or illegal activities will be prosecuted under applicable jurisdictions.
- Solicitation & Spam: Unsolicited promotional mailings, marketing materials, spam, and external link-sharing intended to drive commercial trade or web traffic are forbidden.
- Privacy & Scraping: Members must maintain strict confidentiality regarding all information received from other users. Harvesting, scraping, or logging member data (emails, phone lines, and financial stats) is illegal.
- Etiquette Rule: All member communications must remain respectful. Sending vulgar, aggressive, or deeply offensive text streams will trigger an automatic account ban.
A trusted matrimonial & matchmaking service, has always differentiated itself from other matrimonials through its innovation-led approach by redefining the way Indian brides and grooms meet for marriage. India’s No.1 Matchmaking and Matrimony Service, was founded with a simple objective-to help people find happiness.
